Customer Retention

Most of your customers
buy from you only once

And you are leaving a lot of money on the table!

Focusing only on new customers is slowing you down

Most beauty and personal care brands focus majority of their marketing (and budget) on getting more new customers.

Which is important because business needs customers.

The problem is most your customers only buy once, which is costing your business a lot of money! 

Value of Repeat Customers

Let’s say your business acquires 100 new customers per
month and retains 5% of them

Let’s say your business acquires 100 new customers per month and retains 5% of them.

Which means out of 100 customers, only 5 customers come back to buy again.

Which also means all the money and time spent (marketing, content, ads, customer support) to acquire 95 customers is wasted for only 1 order from them.

Without repeat customers, your
business is
facing these problems:

Slow Growth

It's difficult to grow on new customers.

High Cost

New customers have low profit margins.

It’s difficult to imagine the value of repeat customers,
which is why we have a graph to keep it simple.

Increasing your customer retention rate from 5% to 10% will result in over 1,400% increase in revenue over 5 years. 

That’s right: 1,400% increase in revenue.

So the question then is:

How do you get more
repeat customers?

Customer Retention Funnel

To get more repeat customers, you first need to know
your customer retention funnel

To get more repeat customers, you first need to know your customer retention funnel.

Your customers start off as a new customer, someone who bought from you for the first time recently. 

If they buy from you again recently, they become an active repeat customer

When they don’t buy from you for a while – they become at risk of going inactive (or dormant). 

And you guessed it, after some more time they become a dormant customer which actually means they are no longer a customer.

Your first goal is to convert a new active customer into an active repeat customer.

Your second goal is to keep the repeat customers active for as long as possible.

How does WebMedic help you grow
your repeat customers?

STEP 1:

We start by segmenting your customers to know where are they in the customer retention funnel.

STEP 2:

We identify the right campaigns for your customers.

Some customers need to be reminded about a product they need to refill.

While some customers would appreciate a product recommendation.

Other customers need to be re-activated because they are about to leave you.

STEP 3:

Then we send different customers the different campaigns based on their need.

STEP 4:

And you will be able to see the results
(more orders)
within 2 weeks, sometimes a few days.

The Best Part?

You will keep getting more sales for as long as you are using WebMedic

Get more sales without more advertising in 2 weeks
or you don't pay

Stop wasting time and money
Start growing online today

How it works

Sign up today and start increasing your online sales
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Step 1: Connect

Connect your store

Sign up is super simple with just a few clicks.
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Step 2: Automate

Start automations

Use our best practices template to start your campaigns.

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Step 3: Profit

Get more Sales

You should see more sales within the next few days.

Results from working with
WebMedic

Get more sales without more advertising in 2 weeks 

0 %

Ijmal

Over 94% increase in online sales
0 %

Kayman Beauty

Over 52% increase in online sales
0 %

EyeMuse

Over 66% increase in online sales

Get more sales without more advertising in 2 weeks
or you don't pay

Stop wasting time and money
Start growing online today