Shopify Singapore stores convert at 1 to 2 percent on average. Yours can reach 3 to 4 percent with the right CRO team owning it end to end.
The reason it stalls is fragmentation across designer, developer, and marketer. We rebuild Singapore Shopify storefronts (UX, speed, checkout, retention flows) and report what each change earned.
Find Your Revenue LeaksFree. No sales call required to start.
Singapore's DTC space is competitive. Consumers expect the same store quality they get from global DTC brands. The brands pulling ahead aren't spending more on ads — they've fixed their stores.
You visit a competitor's store and it's immediately clear they're operating at a different level. Better design, smoother flow, more trust. You know your products are just as good — but the store doesn't show it.
20,000+ visitors a month and the conversion rate doesn't budge. Something is clearly broken in the funnel — but without knowing where visitors are dropping off, every fix is a guess.
You've had conversations with agencies, read threads, bookmarked articles. Now you're more confused, not less. You don't need more opinions — you need a team that takes responsibility for the outcome.
Most ecommerce agencies in Singapore hand you a finished project and disappear. We work differently.
Before any design work, any development, any retainer — we audit your store and map the gap between where you are and where your top competitors are. You see the roadmap. You decide if you want to walk it. If the gap is mostly visual, the engagement turns into SG conversion-led ecommerce design work; if it's deeper, we scope a build.
No guesswork. No generic recommendations. A precise diagnosis of what's holding your store back, specific to your catalog, your traffic, your Singapore market context.
WebMedic
One team. Everything included.
The typical agency model fractures accountability. Your design agency blames the developer. The developer blames the brief. Nobody owns the outcome.
WebMedic brings everything under one roof — ecommerce design, custom development, and conversion rate optimisation. One team accountable for how your store looks, how it converts, and how it grows. No briefing three separate vendors, no waiting for handoffs — just execution.
The DTC brands winning in Singapore right now are not running one-off redesigns every two years. They have a technical partner who is constantly improving — fixing conversion leaks, testing new ideas, clearing backlogs.
That's how we work. As your dedicated ecommerce partner, we become your store's team — not a contractor you file a ticket with, but a partner who knows your catalog, your customer, and your goals.
Full store audit. Gap analysis. Prioritised backlog agreed.
Core redesign and dev work delivered. CVR improvements tracked.
Monthly sprints, A/B tests, backlog cleared. Compound gains every quarter.
We work with a specific type of founder. If this sounds like you, we're likely a fit.
Shopify is our platform. We know every corner of it, from theme architecture to checkout extensions to Shopify Functions.
You have traffic. There's real revenue at stake in improving how your store converts that traffic — even a 1% lift has material impact.
Many SKUs, complex navigation, filtering, and product discovery — these are the challenges we're built for.
You've proven the business. Now it's time to build the infrastructure that matches your ambition.
You're an operator and builder, not a developer. You shouldn't need to become one. That's what we're here for.
A copy-and-translate competitor will not list these. Anchor your platform decisions on local reality, not borrowed US numbers.
Anonymised Singapore travel accessories DTC brand. The owner thought the ads were the issue. The ads were fine.
With 12,000+ SKUs the existing filter set was either too broad or too noisy. Visitors could not narrow down to what they wanted fast enough, so the browse-to-PDP rate stayed flat.
Final shipping total was only visible at the last checkout step. Shoppers dropped off when the number revealed. Surfaced the calculator on the product page and in cart.
No flow prompted reviews after delivery, so social proof on PDPs stayed thin. Wired a post-delivery review request into Klaviyo with photo capture.
No months of discovery workshops. No vague deliverables. A clear path from where you are to where you want to be.
We run a full diagnostic of your Shopify store — conversion funnel, mobile UX, speed, product pages, checkout, and trust signals. You receive a prioritised roadmap of exactly what to fix and why.
Design, development, and CRO work executed in focused sprints. Your store is rebuilt to compete with the best in your category in Singapore — not just refreshed, genuinely transformed.
Monthly retainer with a dedicated team embedded in your store. Development backlog cleared, tests run, optimisations shipped. Your store compounds in performance every quarter.
Yes. WebMedic is a Shopify agency working with Singapore DTC brands. Browse vetted local options on the official Shopify Experts directory at experts.shopify.com filtered by Singapore.
Freelance Shopify developers globally bill USD 25 to 150 per hour depending on seniority, per industry surveys from CartCoders and BlackBelt Commerce. Singapore-based developers sit at the higher end of that band. Monthly support retainers range from USD 1,000 to 5,000 for ongoing work, more for complex stores. WebMedic works on monthly retainer, not hourly.
A typical initial transformation runs 6 to 12 weeks. After that the engagement moves into a monthly retainer for ongoing development, CRO, and optimisation work.
Shopify Payments is available in Singapore since the 2024 country expansion and is the simplest path for international card flow. HitPay is the go-to for aggregating PayNow QR, GrabPay, and eNETS into one local checkout. Stripe Singapore is the alternative when Shopify Payments verification is not yet complete or when richer card configuration is needed.
Singapore GST is 9 percent (effective 1 January 2024). Shopify subscription fees are invoiced from outside Singapore; GST-registered merchants account for them under the reverse-charge mechanism. For store sales, register with IRAS once turnover exceeds SGD 1 million, then configure GST in Shopify Markets per region.
Three steps: export products and customers from the source platform, rebuild the theme on Shopify, and ship a redirect map so legacy URLs do not 404. Typical timeline is 3 to 6 weeks depending on catalog size and theme complexity. If you have not committed to a target platform yet, the platform comparison for SG stores walks through Shopify, WooCommerce, BigCommerce, and Wix side by side.
A Shopify Partner is any developer or agency enrolled in the Shopify Partner program; the bar is low. A Shopify Expert is vetted by Shopify, must pass a quality screen, and is listed on experts.shopify.com. Both Partners and Experts can be Singapore-based.
Yes. WebMedic is headquartered in Kuala Lumpur and works with Singapore DTC brands on Singapore working hours (SGT, same time zone as KL). The Malaysia counterpart page at /shopify-malaysia covers the equivalent service for MY brands.
A Shopify agency builds, launches, and grows stores on Shopify. The scope covers theme development, custom app work, conversion rate optimisation, checkout configuration, app integration, platform migrations from WooCommerce or Shopline, and ongoing support. A Shopify agency differs from a freelance Shopify developer in two ways: an agency carries multi-discipline staff (design, dev, CRO, SEO) and operates as a retainer rather than per-ticket. WebMedic is a Shopify agency working with DTC brands in Singapore, Malaysia, and the UAE.
A freelance Shopify developer fits one-off tickets. A Shopify agency fits ongoing work. Pick a freelancer when you need a single theme tweak, a one-time integration, or a fixed-scope landing page. Pick a Shopify agency when development is continuous, you need design plus dev plus CRO under one roof, or your store is past USD 50,000 monthly revenue and downtime costs more than retainer fees. The free scorecard shows you whether the gaps in your store are freelancer-sized or agency-sized.
Shopify agency rates fall in three bands. North American and Western European agencies bill USD 150 to 250 per hour, retainers from USD 5,000 to 25,000 monthly. Singapore-based agencies sit at USD 100 to 180 per hour. South East Asian agencies (Malaysia, Philippines, Vietnam) bill USD 50 to 120 per hour. Industry surveys from CartCoders and BlackBelt Commerce confirm this banding. WebMedic operates from Kuala Lumpur on Singapore time zone, on a monthly retainer, not hourly.
Month one is discovery and audit. The output is a prioritised backlog ranked by revenue impact. Month two to three: ship the top three items, measure conversion lift, repeat. From month four: steady-state retainer rhythm of weekly ships, monthly CRO reviews, quarterly strategic check-ins. A Shopify agency should ship inside the first 30 days, not just plan; if no commit has landed in week four, the retainer is wrong. WebMedic uses this rhythm with every Shopify Singapore client.
A Shopify marketing agency owns traffic, not the store. The work covers paid ads (Meta, Google, TikTok), email and SMS automation (Klaviyo, Postscript), conversion landing pages, retargeting, and influencer partnerships. A Shopify marketing agency is the demand-generation half of the stack; a Shopify development agency (like WebMedic) is the supply-side half. Most growing Singapore DTC brands run both: a Shopify development agency for the store, a Shopify marketing agency for the funnel. The two stacks must coordinate, or attribution falls apart.
See exactly where your store is leaving revenue behind. The scorecard takes 5 minutes and shows you the precise gaps between your store and the best in your category — no call required to start.
Find Your Revenue LeaksFree scorecard for Singapore Shopify brands · No sales pitch to access your results