"I look at my competitor's store and it just looks so much better than ours."
Your Shopify Malaysia store is getting the traffic. Something is clearly off between the visit and the order. You need someone to come in and own it — not just advise.
Find Your Revenue LeaksMost Shopify brands in Malaysia reach a point where the gap between their store and the category leader is obvious — but the path to close it isn't.
You open your competitor's store and it's just... better. The layout, the trust signals, the way product pages flow. You know something needs to change. You don't know where to start.
20k+ visitors a month and the numbers still don't add up. Something is broken between the ad click and the order confirmation — but it's invisible until you know where to look.
You didn't start your brand to become a developer or a CRO specialist. You want an expert who takes responsibility — not more freelancers you have to manage and explain things to repeatedly.
We work with a small number of Shopify brands in Malaysia and South East Asia. Here's what that looks like.
Most agencies jump straight to building. We start with a deep audit of your store — finding the specific gaps between where you are and where your top competitors are. You see the full picture before you commit to anything.
Identify exactly where your traffic drops off and why.
See precisely what the top stores in your category are doing that you aren't.
A clear sequence of fixes ranked by revenue impact, not complexity.
Custom Shopify UI built around your brand
Custom Shopify development, apps & integrations
Conversion optimisation backed by data
Positioning, roadmap & growth planning
No briefing a designer who hands off to a developer who hands off to a CRO freelancer. WebMedic handles all of it in-house — ecommerce design, custom development, SEO, and conversion rate optimisation — which means no dropped balls, no miscommunication, and no finger-pointing when results don't materialise.
"When your designer and developer work in the same team, the store that gets built actually matches the design that was approved — not a compromised version of it."
Most agencies deliver a project, take payment, and disappear. We stay. Your Shopify store is a living thing — it needs continuous improvement as your catalogue grows, your customers evolve, and Shopify releases new capabilities. We're the team that's there for all of it.
Predictable costs, ongoing output, and a team that knows your store inside out.
We bring ideas to you — not just wait for you to raise a ticket.
We own the store's performance so you can own the business.
Deep audit. You see the full gap map.
Design, build, and ship the highest-impact improvements.
Monthly retainer — continuous optimisation, always moving forward.
The longer we work together, the more your store pulls ahead of the competition.
We work with a small number of brands. This is who we can do the best work for.
You're on Shopify — or ready to migrate to it
Monthly visitors already arriving at your store
Many products — the bigger the catalogue, the better fit
Annual revenue — you're past early-stage, ready to scale
You're an operator, not a developer. You've built a real brand — products people love, a customer base that's growing — but the technical side of your Shopify store is the bottleneck. You want a full-service ecommerce agency that takes full responsibility — not more freelancers you have to manage. You're based in Malaysia, Singapore, or broader South East Asia, and you measure success in revenue, not Dribbble shots.
No long discovery phases. No scope creep. A clear process from your first score to a store you're proud to send people to.
You complete the free Store Score at /scorecard. We review your current Shopify setup, traffic data, and competitors. You get a detailed gap map — exactly what's holding your store back, ranked by revenue impact. No commitment required beyond this step.
We design and build the improvements — new UI, product page restructures, checkout optimisation, performance fixes, and any custom functionality your store needs. You approve every deliverable. The goal: a Shopify store in Malaysia that competes with (and beats) the best stores in your niche.
After the transformation, we move into a monthly partnership. Continuous Shopify development, CRO testing, and strategic improvements — delivered by a team that already knows your store deeply. The gap that used to hurt you becomes the advantage you hold over your competitors in Malaysia and beyond.
Yes. Shopify is fully available in Malaysia. Malaysian merchants can sign up, connect local payment gateways (iPay88, eGHL, Billplz, and others), sell in MYR, and run a fully localised store. Shopify is the leading ecommerce platform for DTC brands in Malaysia and the wider South East Asia region.
Shopify pricing in Malaysia is the same as globally, billed in USD. Basic starts at $29/month, Shopify at $79/month, and Advanced at $299/month — each with a 3-day free trial. Shopify pricing in Malaysia does not include payment gateway fees, which vary by provider. Most growing DTC brands in Malaysia use the $79/month plan.
For DTC brands in Malaysia selling physical products, Shopify is the clear leader. It's purpose-built for ecommerce, integrates with local Malaysian payment gateways, and has the largest ecosystem of apps and agencies. Alternatives like WooCommerce or Wix exist but lack the depth of the Shopify ecosystem for brands at scale.
A Shopify agency in Malaysia designs, builds, and optimises your Shopify store. At WebMedic, this includes custom theme development, conversion rate optimisation, Shopify app integrations, and ongoing development on a monthly retainer. We work exclusively with DTC brands — no generic ecommerce, no side projects.
See exactly where your Shopify store is leaving revenue behind. Free, takes 5 minutes, and gives you a clear picture of what to fix first.
Find Your Revenue LeaksNo credit card. No commitment. Just clarity.