9 Years. One Specialty.
Your Website.
If your eCommerce website is the bottleneck between where your store is and where it should be — you've found the right specialist.
Every Option Was Wrong
eCommerce brands trying to fix their website had three options. All three were broken.
In-House Team
You need multiple hires — developer, designer, strategist — to do what a single specialist handles. One person leaves and you're starting over.
Digital Agencies
They do everything — ads, social, SEO, branding. Your website is one line item. You get generalists who context-switch, not specialists who live it.
Freelancers
Hit and miss. They work on their schedule, not yours. When you need someone urgently, they're unavailable — or gone.
There was no fourth option. So we built it.
Started at 14. Still Building.
I wrote my first line of HTML at 14. Not because someone told me to — because I was curious about how websites worked. That curiosity never stopped.
Over 19 years of building websites, the last 9+ have been focused entirely on eCommerce. At some point it became obvious: this space didn't need another generalist. It needed someone who knew one thing deeply.
I kept seeing the same pattern. Clients cycling through agencies and freelancers, never quite getting what they needed. Websites broken, projects stalled, no continuity. The problem wasn't their business — it was who they were hiring.
So I built WebMedic as a specialist practice. Like a doctor who treats one condition, not everything. Deep focus produces better outcomes than broad coverage. That's the whole idea.
Faisal Hourani
Founder, WebMedic
Nine years of specialisation. Here's what that produces.
What 9 Years of Specialisation Produces
Not a portfolio of everything. A track record in one thing, done well.
Trusted By
Leading Brands Across Malaysia & Southeast Asia
Custom Solutions
When Off-the-Shelf Isn't Enough
Nateskin — +25% offline sales with a custom solution built for their field sales team
Seager — 12,000+ SKUs managed cleanly with a custom inventory system
El Nahl — Full operations managed without hiring a project manager
WebMedic App
processed
We built our own system because off-the-shelf tools weren't good enough. Clients, team, and manager use it daily — nothing falls through the cracks.
Retention
Clients Who've Been With Us Since Day One
Long-term relationships say more than any case study. Some of our clients have been with us since the beginning. That's the metric we're most proud of.
The in-depth website analysis and "prescription" for improvement stood out.
Nateskin
What was your hesitation?
"Initially, the price point seemed steep. We deliberated between a monthly retainer and ad-hoc payments with our previous developer."
What did you find?
"WebMedic surpassed expectations. They not only handle updates efficiently — they provide insights and strategies that go well beyond website coding."
Other benefits?
"Exceptional responsiveness. A genuine commitment to going above and beyond. And out-of-the-box thinking when addressing challenges."
Would you recommend?
"Highly recommend. The investment is justified — even marginal improvements in conversion rates offer substantial returns."
A Team That's Grown Together
Jean has been part of the team for over 8 years — running projects, managing clients, and becoming someone our clients trust as much as they trust us. When you work with WebMedic, you get a team that's been together long enough to know what good work looks like.
Not for Everyone. Right for Some.
WebMedic works best with eCommerce brands past the startup stage — real volume, real complexity, ready to treat their website as a business asset.
Good fit
You're doing real volume, your website is a genuine bottleneck, and you want a team that will own the problem — not hand you a report.
Not the right fit
You need the cheapest option, or you're looking for a vendor to hand tasks to. We're not that.
Let's Find Out If We're Right for Each Other
Score your store and we'll show you exactly where the gaps are — no pitch, just clarity.