The Ecommerce Agency
Malaysian Brands
Trust to Deliver

"I have a designer, a developer, and a marketing guy — and nobody owns the outcome."

Your ecommerce company in Malaysia needs more than separate vendors. It needs one team that takes full responsibility for how your store looks, converts, and grows.

Get Your Free Store Score
The Problem

Too Many Vendors.
Zero Accountability.

Most ecommerce brands in Malaysia end up managing a patchwork of freelancers and agencies. The result: finger-pointing, dropped balls, and a store that never reaches its potential.

Managing Multiple Vendors Is Your Second Job

One person for design. Another for development. A third for marketing. You spend more time coordinating them than running your brand. Every handoff creates delays, miscommunication, and compromised quality.

Nobody Owns the Store's Performance

When conversion rates drop, who's responsible? The designer says the code is broken. The developer says the design is wrong. The marketer says the traffic is fine. Nobody is accountable for the number that actually matters: revenue.

Generic Agencies Don't Get Ecommerce

You've worked with agencies that build corporate websites, portfolio sites, and apps. Ecommerce is different. Product pages, checkout flows, inventory logic, and conversion funnels require specialist expertise — not a team learning on your dime.

How We're Different

One Ecommerce Team.
Complete Accountability.

We're not a generalist agency that also does ecommerce. Ecommerce is all we do — and we do every part of it.

01 — Ecommerce Only

We Don't Build Websites. We Build Online Stores.

There's a massive difference between a website and an ecommerce store. Product discovery, checkout optimisation, inventory management, payment integrations, mobile conversion — these are the problems we solve every day. We chose to specialise in ecommerce in Malaysia because that's where we do our best work.

Shopify specialists

Deep expertise in Shopify's theme architecture, APIs, and ecosystem — not surface-level familiarity.

Conversion-focused

Every design decision, every line of code is judged by one metric: does it help your store convert more visitors into customers?

SEA market expertise

We know what Malaysian and Singaporean shoppers expect — local payment gateways, mobile-first behaviour, trust signals that work here.

WebMedicSpecialist
Ecommerce design & UX
Shopify development
Conversion rate optimisation
Ecommerce strategy
Generic AgencyGeneralist
Corporate websites
Mobile apps
Branding & print
"Also does ecommerce"
Design

Custom ecommerce UI built for conversions

Development

Shopify themes, apps, integrations, custom code

CRO

Data-driven conversion optimisation

Strategy

Roadmap, positioning, growth planning

All in one team
02 — Everything Under One Roof

Design. Dev. CRO. Strategy. One Team.

When your designer and developer work in the same team, the store that gets built actually matches the design that was approved. When CRO informs design, every change serves a purpose. When strategy drives everything, the output compounds.

"We stopped briefing three separate vendors. Now WebMedic handles everything — and things actually get done the way we imagined."

03 — Embedded Partnership

Your Store's Dedicated
Ecommerce Team

Most ecommerce agencies in Malaysia deliver a project and disappear. We stay. Your store needs continuous improvement — and we're the ecommerce solution that provides it. Monthly retainer, weekly output, always moving forward.

Monthly retainer, predictable costs

No surprise invoices. Ongoing output from a team that knows your store inside out.

Proactive, not reactive

We bring improvements to you — not just wait for you to raise a ticket.

Results compound over time

The longer we work together, the deeper we understand your brand, your customers, and your growth levers.

1

Audit & Roadmap

Full store audit. Prioritised improvement plan.

2

Transformation

Design, build, and ship the highest-impact improvements.

3

Ongoing Partnership

Monthly retainer. Continuous optimisation. Always compounding.

Your store pulls ahead — and stays ahead

Who We Work With

Built for Ecommerce Brands
in Malaysia — At a Specific Stage

We work with a small number of brands. This is who we do the best work for.

Shopify

On Shopify or ready to migrate

20k+

Monthly visitors

Large SKU

Many products, complex catalogue

$1M–$20M+

Annual revenue

The founder profile that fits us best

You're an operator running a real ecommerce brand in Malaysia. You've proven product-market fit. But the technical side — your Shopify store — is the bottleneck. You want an ecommerce development company in Malaysia that takes full responsibility, not more vendors to manage.

How It Works

Three Steps to a Store
That Works as Hard as You Do

No months of discovery. No vague deliverables. A clear process from audit to ongoing growth.

1

Audit — See the Full Picture

Start with the free Store Score. We review your current setup, traffic data, and competitors. You receive a detailed gap map — exactly what's holding your ecommerce store back.

2

Transformation — Close the Gap

We design, build, and optimise the highest-impact improvements. New UI, better product pages, checkout optimisation, performance fixes, and any custom functionality your store needs.

3

Ongoing Partnership — Keep Pulling Ahead

Monthly partnership with a dedicated ecommerce team. Continuous development, CRO, and strategic improvements. The gap that used to hurt you becomes the advantage you hold over every competitor in Malaysia.

FAQ

Common Questions

What does an ecommerce agency in Malaysia do?

An ecommerce agency in Malaysia designs, builds, and optimises your online store. At WebMedic, this means custom Shopify theme design, frontend and backend development, conversion rate optimisation, app integrations, and ongoing strategic support. We handle everything that makes your store sell — so you can focus on your products and your brand.

How do I choose the right ecommerce company in Malaysia?

Look for three things: ecommerce specialisation (not a generalist agency that "also does" online stores), a proven process (audit → transformation → ongoing), and accountability (one team owning the outcome, not multiple freelancers). Ask for case studies specific to ecommerce — not just website portfolios.

What ecommerce solutions does WebMedic offer in Malaysia?

Our ecommerce solutions in Malaysia cover the full stack: custom Shopify store design, theme development, app integrations (payment gateways, ERP, inventory, CRM), checkout optimisation, conversion rate optimisation, performance improvements, and ongoing technical support. Everything your online store needs to grow — delivered by one team.

How much does it cost to work with an ecommerce agency in Malaysia?

Costs vary based on scope. A full store transformation typically ranges from RM 25,000–100,000+. WebMedic works primarily on a monthly retainer model after the initial transformation, which gives you continuous development and optimisation at a predictable cost. This is typically more cost-effective than project-based billing for brands that need ongoing improvement.

Ready?

Ready to Stop Managing Vendors
and Start Growing?

See exactly where your ecommerce store is leaving revenue behind. Free, takes 5 minutes, and gives you a clear picture of what to fix first.

Get Your Free Store Score

No credit card. No commitment. Just clarity.

Ecommerce specialists
Serving Malaysia + Singapore
DTC brands only