Ecommerce Website Design Audit Checklist

52 design checkpoints across 8 categories — score your store's visual design, usability, and conversion readiness.

Good design is invisible. Bad design is a conversion killer. This checklist covers 52 design fundamentals that separate stores customers trust from stores they bounce. Work through each category and check off what your store already handles.

Based on principles from Refactoring UI by Adam Wathan & Steve Schoger and Don't Make Me Think by Steve Krug.

1

Visual Hierarchy

The eye should know exactly where to look first, second, and third on every page.

Visual Hierarchy0 / 7
2

Typography & Readability

If visitors have to squint, pinch-zoom, or re-read a sentence, you have already lost them.

Typography & Readability0 / 6
3

Spacing & Layout

Consistent spacing signals professionalism. Inconsistent spacing signals "we built this in a weekend."

Spacing & Layout0 / 7
4

Color & Contrast

Color should guide attention and communicate meaning — not just decorate.

Color & Contrast0 / 6
5

Navigation & Wayfinding

Visitors should always know where they are, where they can go, and how to get back.

Navigation & Wayfinding0 / 7
6

Mobile Experience

More than half your traffic is on a phone. Design for thumbs, not cursors.

Mobile Experience0 / 7
7

Product Page Design

The product page is where browsing becomes buying. Every element either builds confidence or creates doubt.

Product Page Design0 / 6
8

Trust & Conversion Elements

Visitors are looking for reasons NOT to buy. Remove those reasons before they find them.

Trust & Conversion Elements0 / 6

Your design audit score

0 / 52

Check off each item as you audit your store. Your score updates in real time.

Frequently Asked Questions

How often should I run this design audit?

Run a full audit quarterly, or whenever you make significant changes to your theme, layout, or navigation. Small design changes can have cascading effects — a new header font might break your visual hierarchy without you noticing.

Which category should I fix first?

Start with Mobile Experience and Visual Hierarchy. Over half your traffic is mobile, and if visitors cannot figure out where to look or tap, nothing else matters. Typography and Navigation come next. Trust elements and color refinements are polish — important, but fix the structural issues first.

Do I need a perfect 52/52 score?

No. Aim for 80% (42+) as a strong baseline. Some items may not apply to your store — for example, not every store needs breadcrumbs if the catalog is small. The goal is to catch blind spots, not chase a perfect number.

Can I use this for a store I did not build?

Absolutely. This checklist works for auditing any ecommerce store — your own, a competitor's, or a client's. It is especially useful when evaluating a new theme or preparing a redesign proposal.

What tools can I use to check contrast ratios and tap target sizes?

Use WebAIM's Contrast Checker for WCAG color contrast ratios. Chrome DevTools can measure element sizes — inspect any element and check its computed dimensions. Google's Lighthouse audit flags tap targets under 48px automatically.

More Free Resources

Find out exactly where your store is leaking revenue.

Answer a quick set of multiple-choice questions and we'll pinpoint your biggest revenue leaks — and whether we can help plug them.

Find Your Revenue Leaks

Free · No obligation · 2 minutes