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Updated for 2026 with FPX fees, DuitNow QR, and Stripe MY launch status.
Updated 2026-05 with current FPX fees, DuitNow QR coverage, eGHL ownership status, and the Stripe MY product set as of this month.
Why Does Your Payment Gateway Choice Matter So Much?
Most Malaysian Shopify store owners spend weeks picking their theme and 10 minutes choosing a payment gateway. That's backwards.
The best Shopify payment gateways in Malaysia for 2026 are Stripe (international cards), Curlec (local cards plus FPX), and iPay88 (legacy enterprise). The reason this matters: the wrong gateway means failed transactions, confused customers, and conversion drops invisible in your analytics.
The best Shopify payment gateway in Malaysia depends on your buyer mix. International buyers and recurring subscriptions favour Stripe. Local Malaysian shoppers paying via FPX or local cards favour Curlec. Enterprise legacy stacks default to iPay88. The reason most owners get this wrong is they pick whichever gateway their developer suggests, not the one their buyers prefer.
Your payment gateway directly affects:
- Conversion rate — If your customer's preferred payment method isn't available, they leave. In Malaysia, this often means FPX (online banking), which accounts for a significant chunk of online transactions.
- Cart abandonment — Every redirect, every extra step, every unfamiliar logo on the checkout page adds friction. The Malaysian consumer is increasingly impatient.
- Settlement speed — Some gateways hold your money for 7 days. Others settle in 1–2 business days. For a growing brand, cash flow timing matters.
- Recurring costs — Transaction fees add up fast. The difference between 2% and 3% per transaction on RM500k annual GMV is RM5,000 a year.
Full disclosure: WebMedic builds Shopify stores for Malaysian brands. We have direct production experience with iPay88, Razer Merchant, HitPay, Stripe, and Billplz across 80+ stores. No gateway paid for placement. Fees and feature data are sourced from each gateway's public docs as of 2026-05. Verify with the gateway directly before signing.
How We Evaluated Each Gateway
We graded the 7 gateways covered here on six criteria that actually affect Malaysian Shopify stores in production:
- Local payment method coverage — FPX, DuitNow (Pay/QR), GrabPay, Touch 'n Go, Boost, Shopee Pay. The mix every Malaysian customer expects.
- Card processing fees — quoted fee for domestic cards on a typical RM50-RM500 ticket size. Lower is not always better; reliability matters.
- Shopify integration shape — native (turnkey) vs third-party app vs custom. Affects setup time + ongoing maintenance load.
- Settlement speed — T+1 to T+5. Direct effect on ad-spend cash flow for growing brands.
- Approval timeline — how long from signup to live for a typical SSM-registered MY store.
- Failure rate at checkout — based on production data from the dozens of MY Shopify stores we've operated. Reliability gaps that don't show on a feature comparison sheet.
How we picked. Public docs were the starting point — every fee, settlement window, and supported method is sourced from the gateway's current documentation as of 2026-05. Where docs were ambiguous (settlement variance, real failure rates), we cross-checked against the production data from the 80+ MY Shopify stores WebMedic has worked on since 2016. No gateway provided input, paid for placement, or reviewed this comparison. Fees and feature sets change quarterly — verify with the gateway directly before signing.
Picking a gateway is the easy part. Picking what else to fix in your Malaysian Shopify store is harder. Get a free ecommerce scorecard — we'll audit your store and show you exactly what's bleeding revenue in 2 minutes.
Best Payment Gateway by Use Case
Five use-case picks before the deeper per-gateway breakdown below:
- Best for FPX-heavy stores → iPay88. The widest FPX bank coverage in Malaysia (40+ banks) and the most stable FPX integration we've seen in production. The default if your customers pay primarily via online banking.
- Best for cross-border / global cards → Stripe. Native Shopify integration, fastest card processing, lowest friction on international checkout. Pair it with a local gateway — Stripe alone is not enough for MY traffic.
- Best for SG-MY split operations → HitPay. Single integration covers MY (FPX + DuitNow) and SG (PayNow + cards) under one merchant account. Best fit if you sell in both markets without wanting two gateway setups.
- Best for lowest fees on small ticket → Billplz. Cheapest standard FPX fees in the market (typically 1-2%). Worth the trade-off on UI polish if you sell low-ticket goods where every basis point matters.
- Best for fastest setup → Razer Merchant Services. From application to live in 1-2 weeks if your SSM paperwork is in order. The fastest local approval cycle we've seen.
Which Payment Gateways Work Best for Malaysian Shopify?
For most Malaysian Shopify stores, iPay88 and Razer Merchant Services are the strongest local options — both cover FPX, major e-wallets, and DuitNow. HitPay is the best choice if DuitNow QR is a primary payment method for your customers.
Here's every payment gateway that works with Shopify in Malaysia, ranked by how well they work in practice — not in theory.
1. iPay88 — The Local Standard
Is iPay88 still the cheapest FPX option in 2026?
Not the absolute cheapest — Billplz typically beats it on standalone FPX fees by 0.5-1%. But iPay88 covers 40+ MY banks and bundles e-wallets in the same merchant account, which Billplz does not. For Shopify stores doing a mix of FPX, GrabPay, and cards, iPay88's combined economics usually beat running two gateways.
iPay88 is the most widely integrated payment gateway in Malaysia. It supports FPX, credit and debit cards, e-wallets (GrabPay, Touch 'n Go, Boost), and Buy Now Pay Later options.
Pros:
- Widest local payment method coverage (FPX, 40+ banks)
- Familiar to Malaysian consumers — builds trust at checkout
- Supports all major e-wallets
- Good Shopify integration via third-party app
Cons:
- Setup requires a merchant application (not instant)
- Transaction fees vary by method (typically 1.5%–3%)
- Dashboard is functional but not modern
- Settlement: T+1 to T+3 business days depending on method
Best for: Malaysian Shopify stores that need full FPX and e-wallet coverage. If your customers are primarily Malaysian, iPay88 is almost always your primary gateway.
2. Razer Merchant Services (formerly MOLPay)
Is Razer Merchant Services the same as MOLPay?
Yes. MOLPay rebranded to Razer Merchant Services in 2017 after Razer acquired the company, and the platform is now also known as Fiuu in some documentation. Same gateway, same APIs, same MY merchant pool — only the brand and dashboard changed. Existing MOLPay accounts migrated transparently to Razer Merchant.
Now part of the Razer Fintech ecosystem, Razer Merchant Services (RMS) offers similar coverage to iPay88 with a slightly different fee structure.
Pros:
- Strong FPX coverage
- DuitNow QR support — accepted via Fiuu (Razer's payment brand)
- Competitive rates — often lower than iPay88 for high-volume stores
- Cross-border support for selling into Singapore, Indonesia, Thailand
- Better API and developer documentation
Cons:
- Merchant onboarding can be slow (2–4 weeks)
- E-wallet coverage slightly behind iPay88
- Shopify integration requires third-party connector
Best for: Stores doing RM50k+ monthly GMV who want to negotiate better rates, or stores selling cross-border into SEA markets.
3. Stripe — The Developer Favourite
Does Stripe support FPX in Malaysia?
No. Stripe processes credit cards, GrabPay, and Shopify Payments in MY but does not support FPX or DuitNow as of 2026-05. For Malaysian Shopify stores, Stripe is a secondary gateway for international cards — never a sole gateway. Pair it with iPay88, Razer Merchant, or HitPay for local payment coverage.
Stripe launched in Malaysia and offers a clean, modern experience. It's the easiest gateway to set up on Shopify because it's natively supported — no third-party app required.
Pros:
- Native Shopify integration — activate in minutes
- Beautiful checkout experience, minimal friction
- Excellent developer tools and documentation
- Supports credit/debit cards and GrabPay
- Real-time settlement visibility
Cons:
- No FPX support — this is the deal-breaker for many Malaysian stores
- Transaction fee: 2.9% + RM1.00 for domestic cards
- Limited e-wallet options compared to iPay88
Best for: Stores targeting international customers, or as a secondary gateway alongside a local FPX-supporting gateway. Not ideal as your only gateway if most customers are Malaysian.
4. eGHL (e-Global HL)
Does eGHL support DuitNow in 2026?
Not as a standalone payment method on its public e-wallet listing as of April 2026. eGHL (now owned by NTT DATA, part of ADAPTIS Solutions) supports FPX, e-wallets, and cards, but DuitNow QR / DuitNow Transfer are not in their current product set. If DuitNow is critical to your customers, pick iPay88, Razer Merchant, HitPay, or Billplz instead.
Another strong Malaysian payment gateway with good regional coverage and Bank Negara Malaysia compliance.
Pros:
- Full FPX support
- PCI DSS Level 1 certified
- Good for regulated industries (they handle compliance well)
- Multi-currency support
Cons:
- Integration with Shopify requires custom work or third-party app
- Less modern UI compared to Stripe
- Support response times can be slow
Best for: Stores in regulated categories or those needing multi-currency with full local payment method support.
5. Billplz — The Simplest Option
Is Billplz cheaper than iPay88 for low-ticket Shopify stores?
Typically yes on standalone FPX transactions (Billplz 1-2% vs iPay88 1.5-3%), but only for stores where FPX is the dominant payment method. For stores with significant e-wallet (GrabPay, Touch 'n Go) or card volume, iPay88's combined fee structure is usually competitive. Verify pricing in your dashboard before switching.
Billplz is popular with smaller Malaysian businesses for its simplicity. It handles FPX well and has a straightforward pricing model.
Pros:
- Simple setup and transparent pricing
- FPX support with broad bank coverage
- DuitNow support — natively available via Billplz wallet
- Fast settlement (T+1 for most methods)
- Good for invoicing and payment links
Cons:
- Limited e-wallet support
- Shopify integration requires third-party connector
- Fewer features for enterprise-level needs
Best for: Smaller Malaysian stores that want simple FPX coverage without the complexity of larger gateways.
6. PayPal — The International Backup
Is PayPal a viable primary gateway for Malaysian Shopify stores?
No. PayPal does not support FPX, DuitNow, or local Malaysian e-wallets. Fees are higher (3.9% + fixed per transaction) and settlement can be slow or held entirely for new accounts. PayPal works as a backup for international customers who prefer it — not as a primary gateway for a MY store.
PayPal has native Shopify integration and is useful for international transactions, but should not be your primary gateway for Malaysian customers.
Pros:
- Native Shopify integration
- Trusted internationally — useful for cross-border sales
- Buyer protection increases customer confidence
Cons:
- High fees (3.9% + fixed fee for cross-border)
- Not widely used by Malaysian consumers for local purchases
- Currency conversion adds hidden costs
- Account freezes are a known risk for high-volume sellers
Best for: As a secondary option for international customers only. Never as your primary Malaysian gateway.
7. HitPay — The DuitNow Specialist
Does HitPay support DuitNow QR in Malaysia?
Yes. HitPay natively supports DuitNow QR, FPX, GrabPay, and Touch 'n Go in Malaysia, plus PayNow + cards in Singapore. The DuitNow QR coverage is what makes it the best choice for stores where customers pay primarily via mobile QR scan rather than online banking.
HitPay is a Singapore-based payment gateway that has become a strong option for Malaysian Shopify stores prioritizing DuitNow QR. It ranks prominently for Malaysian payment gateway searches and has built-in support for DuitNow QR — Malaysia's primary QR payment standard, now displacing older QR implementations across the market.
Pros:
- Native DuitNow QR support — the dominant QR standard in Malaysia
- FPX support with broad bank coverage
- GrabPay and Touch 'n Go integration
- Clean Shopify integration via third-party app
- Transparent pricing — see HitPay's pricing page for current rates by payment method
Cons:
- Smaller local merchant base than iPay88 or Razer Merchant Services
- Less established track record in Malaysia compared to older local gateways
- Integration requires a third-party app (not native Shopify)
Best for: Malaysian Shopify stores where DuitNow QR is a key payment method. If a significant portion of your customers use QR-based payments, HitPay is a viable alternative to iPay88 as your primary local gateway.
How Do These Gateways Compare?
The table shows iPay88 and HitPay offer the most complete local coverage — FPX, e-wallets, and DuitNow. Stripe is the only gateway with native Shopify integration but no FPX support. eGHL is the only major option that does not support DuitNow.
| Gateway | FPX | E-Wallets | DuitNow | Cards | Shopify Native | Typical Fee |
|---|---|---|---|---|---|---|
| iPay88 | ✅ | ✅ Full | ✅ | ✅ | ❌ (app) | 1.5%–3% |
| HitPay | ✅ | GrabPay, TnG | ✅ | ✅ | ❌ (app) | See pricing |
| Razer Merchant | ✅ | ✅ Partial | ✅ | ✅ | ❌ (app) | 1.5%–2.5% |
| Stripe | ❌ | GrabPay only | ❌ | ✅ | ✅ | 2.9% + RM1 |
| eGHL | ✅ | ✅ Partial | ❌ | ✅ | ❌ (app) | 2%–3% |
| Billplz | ✅ | Limited | ✅ | ✅ | ❌ (app) | 1%–2% |
| PayPal | ❌ | ❌ | ❌ | ✅ | ✅ | 3.9% + fixed |
Which Gateway Setup Should You Choose?
Most Malaysian Shopify stores should run a dual-gateway setup: iPay88 or Razer Merchant as primary (for FPX and e-wallets) plus Stripe as secondary (for international cards). If DuitNow QR is significant for your customers, substitute HitPay as your primary.
For most Shopify stores in Malaysia, the answer is a combination:
- Primary: iPay88 or Razer Merchant Services — for FPX and e-wallets (where most Malaysian transactions happen)
- Secondary: Stripe — for international card payments and a seamless card checkout experience
If DuitNow QR is a significant payment method for your customers, substitute HitPay as your primary gateway instead of iPay88. HitPay covers DuitNow QR, FPX, GrabPay, and Touch 'n Go — making it a viable alternative for stores where QR-based payments dominate.
This dual-gateway setup covers every payment method Malaysian and international customers use, without forcing anyone into a method they don't trust. For a broader look at how platform choice affects payments — including loyalty integrations — see our Shopify vs WooCommerce loyalty program tools comparison and our guide on choosing the right platform.
If you're doing less than RM20k/month, start with iPay88 + Stripe. Once you scale past RM50k/month, it's worth negotiating custom rates with Razer Merchant Services.
What Mistakes Do Malaysian Store Owners Make?
The most costly mistake is running Stripe as your only gateway. Without FPX, you lose a significant share of Malaysian shoppers who prefer online banking. The second most costly mistake is skipping checkout testing — most integration issues only appear when a real customer tries to pay on mobile.
1. Only using Stripe. Stripe is excellent — but without FPX, you're invisible to a large segment of Malaysian shoppers who prefer online banking. Always pair it with a local gateway.
2. Not testing the checkout experience. Set up your gateway and then actually buy something from your own store. On mobile. With every payment method. You'll find friction points that are invisible from the admin panel.
3. Ignoring settlement speed. If your gateway holds funds for 7 days and your ad spend needs cash flow, you'll feel the squeeze. Factor settlement timing into your financial planning.
4. Choosing based on fees alone. The cheapest gateway doesn't help if it has an 8% failure rate on FPX transactions. Reliability matters more than saving 0.5% per transaction.
How Do You Set Up a Payment Gateway on Shopify?
Stripe and PayPal activate in minutes from Settings → Payments. Local gateways (iPay88, Razer, eGHL, Billplz) require a merchant application and a third-party Shopify app — the process typically takes 1–3 weeks from application to live integration.
Shopify makes it straightforward:
- For Stripe or PayPal: Go to Settings → Payments → Activate. You'll be live in minutes.
- For iPay88, Razer, eGHL, or Billplz: You'll need to install a third-party Shopify app, apply for a merchant account with the gateway, and configure the integration. The process typically takes 1–3 weeks.
If you're not technical, this is exactly the kind of thing a Shopify agency in Malaysia handles as part of your store setup. Getting the integration right — including testing every payment method and handling edge cases — is worth getting right from day one.
How Fast Do Malaysian Payment Gateways Settle Funds?
Billplz settles FPX at T+1, making it the fastest for cash flow. iPay88 and eGHL settle T+1 to T+3 depending on payment method. PayPal is the slowest and most unpredictable, particularly for new accounts.
Settlement speed matters for cash flow. Here is what each gateway typically delivers:
| Gateway | Settlement Speed | Notes |
|---|---|---|
| Stripe | T+2 business days | Consistent and reliable |
| iPay88 | T+1 to T+3 | Varies by payment method |
| Razer Merchant | T+2 to T+4 | Faster for high-volume merchants |
| Billplz | T+1 | One of the fastest for FPX |
| eGHL | T+2 to T+3 | Standard banking cycle |
| PayPal | T+3 to T+5 | Can hold funds for new accounts |
For brands running paid ads, settlement speed directly affects your ability to reinvest in ad spend. A 7-day hold when you are spending RM20k/month on Meta ads creates real cash flow pressure. Prioritize faster settlement gateways or maintain a buffer float in your business account.
What Is a Shopify Payment Gateway?
A Shopify payment gateway is the service that authorises and processes payments on a Shopify store. It sits between the buyer's card or bank and the merchant's bank account. It encrypts card data, requests authorisation from the issuer, and moves funds. Shopify supports 100+ gateways globally. In Malaysia, the working set is around 7.
A Shopify payment gateway is one of three components in the checkout stack, and founders regularly confuse them.
Component one is the merchant account. This is the bank account that receives settled funds. It can be your business current account at Maybank, HLB, CIMB, or any commercial bank.
Component two is the payment gateway. This is the third-party service (iPay88, Stripe, Razer, HitPay, Billplz) that handles authorisation, fraud screening, and the buyer-facing checkout flow. It connects Shopify to the card networks (Visa, Mastercard), bank rails (FPX, DuitNow), and e-wallets (GrabPay, Touch 'n Go).
Component three is the Shopify integration. This is the technical glue. Shopify's payment provider directory lists every supported gateway. Most have native plugins. Some require third-party apps or custom development.
The reason a Malaysian store cannot use Shopify Payments (Shopify's own gateway) is that Shopify Payments is not available in Malaysia as of 2026-05. You pick a third-party gateway, install it from Shopify's directory, and pay both gateway fees and the 2% Shopify transaction fee on the Basic plan. For the full Malaysia setup walkthrough, see our Shopify Malaysia guide.
Does Shopify Have Its Own Payment Gateway?
Yes, Shopify has its own gateway called Shopify Payments, but it is not available in Malaysia. Shopify Payments works in the US, UK, Canada, Australia, Singapore, and 18+ other markets. In Malaysia, you must use a third-party gateway (iPay88, Stripe, Razer, HitPay, Billplz) and pay the 2% Shopify transaction fee on top of gateway fees.
Shopify Payments is Shopify's built-in payment processor. It is the default option in supported markets. It removes the 2% Shopify transaction fee because Shopify earns directly on the processing instead.
Where it works. Shopify Payments is live in 23 markets as of 2026-05, including Singapore, Hong Kong, Australia, the UK, the US, and most of Europe. Singapore launched in late 2024.
Where it does not work. Malaysia is not on the list. Indonesia, Thailand, Vietnam, and the Philippines also are not supported. The reason is regulatory; Shopify needs a local entity, banking partners, and regulator approval in each market.
What this means for MY founders. You install a third-party gateway from Shopify's directory. You pay both the gateway fees (1.5% to 3% per transaction depending on payment method) and the Shopify transaction fee (2% on Basic, 1% on Shopify plan, 0% on Advanced). For most Malaysian Shopify stores, the right setup is iPay88 or Razer Merchant for FPX and e-wallets, plus Stripe as a secondary gateway for international card payments. Run the math: if you sell internationally, the Advanced plan can save more than its price difference in waived Shopify transaction fees. For setup help, talk to a Shopify expert in Malaysia.
How Does a Shopify Payment Gateway Work?
A Shopify payment gateway authorises a card or bank transfer in five steps: tokenise card data, send to the acquiring bank, request authorisation from the issuer, return approval or decline to Shopify, settle funds to the merchant account. The whole flow happens in under 3 seconds at checkout. Settlement to your bank account takes T+1 to T+5.
Most founders never look under the hood of their gateway. Understanding the flow matters because it tells you where checkout failures actually happen.
Step 1, tokenisation. When a buyer types a card number into Shopify's checkout, the gateway converts it into an encrypted token. Raw card data never touches Shopify's servers. This is what keeps you PCI-compliant by default.
Step 2, routing. The gateway sends the token to the acquiring bank (the bank that holds your merchant account or the gateway's pooled merchant account).
Step 3, authorisation. The acquiring bank requests authorisation from the issuing bank (the buyer's card-issuing bank, Maybank, HLB, CIMB, OCBC). The issuer checks balance, fraud flags, and 3D Secure where required.
Step 4, response. Approval or decline returns through the chain back to Shopify in under 3 seconds. Decline reasons (insufficient funds, fraud block, wrong CVV) determine what error message the buyer sees.
Step 5, settlement. Approved transactions batch overnight. The gateway settles funds to your bank account T+1 to T+5 depending on payment method and gateway. FPX usually settles fastest; international cards slowest.
The places this flow breaks are step 3 (issuer decline) and step 4 (timeout). For Malaysian stores, FPX timeout failures are the most common silent killer. Our Shopify checkout friction points breakdown covers the fix patterns.
Which Shopify Payment Gateway Is Best for International Sales?
Stripe is the best Shopify payment gateway for international card payments out of Malaysia. It accepts cards from 195 countries, handles multi-currency automatically, and integrates natively with Shopify. Pair it with a local Malaysian gateway (iPay88, HitPay, or Razer) for FPX coverage on domestic orders.
If your Malaysian Shopify store sells to buyers outside Malaysia, the gateway question changes. Local gateways like iPay88 and Billplz are optimised for FPX and domestic e-wallets. They are not optimised for international cards.
Why Stripe wins for international. Stripe's card decline rate on cross-border transactions is the lowest of any gateway available to MY merchants. It accepts Visa, Mastercard, Amex, Discover, JCB, and Diners. It does multi-currency conversion at the card network rate plus 1% (versus 2-3% for most local gateways).
The dual-gateway pattern. The setup most international-selling MY stores end up with: Stripe as the primary gateway for cards, iPay88 or Razer for FPX and local e-wallets, configured side-by-side in Shopify's payment settings. Buyers see local methods (FPX, DuitNow, GrabPay) at checkout if they are paying in MYR; international buyers see card-only with their local currency auto-converted.
The fee trade-off. Stripe charges 3% + RM1 per international card. Local cards are 2.6% + RM1. iPay88's FPX is 1-2%. Run the math by buyer mix.
For brands operating across Malaysia and Singapore, HitPay handles both markets under one merchant account, which simplifies operations. See our Shopify Singapore and best ecommerce platforms in Singapore guides for the SG-side decision tree.
Shopify Payment Gateway vs Shopify Payments: What Is the Difference?
Shopify Payments is one specific gateway built by Shopify. A Shopify payment gateway is the general term for any gateway that integrates with Shopify. Shopify Payments waives the 2% Shopify transaction fee. Third-party gateways do not. In Malaysia, only third-party gateways are available because Shopify Payments does not launch here yet.
The terminology trips up founders because Shopify uses both phrases. Here is the clean distinction.
Shopify Payments (capital P, branded product). Shopify's in-house payment processor. Powered by Stripe under the hood (Shopify partners with Stripe to deliver it). Available in 23 markets as of 2026-05. Benefits: no Shopify transaction fee, faster setup, single dashboard for payouts and refunds. Limits: not available in Malaysia, fewer fraud-control levers than a standalone gateway.
Shopify payment gateway (lowercase, category term). Any third-party gateway certified to work with Shopify. iPay88, Stripe, Razer Merchant, HitPay, Billplz, eGHL, PayPal all fall in this category. Benefits: works in every market Shopify supports. Trade-off: you pay the 2% Shopify transaction fee on top of the gateway fee on the Basic plan.
What this means for the MY decision. Until Shopify Payments launches in Malaysia, every MY Shopify store uses a third-party gateway. The right choice depends on payment-method mix (FPX-heavy versus card-heavy versus e-wallet-heavy) and on whether international sales matter. Our Shopify Malaysia launch guide walks through the decision tree end to end. For an outside perspective on the setup, talk to a Shopify expert in Malaysia before signing a multi-year gateway contract.
Which Setup Is Right for Your Malaysian Store?
No single gateway covers everything Malaysian and international customers need. The right setup is a local primary gateway (iPay88, Razer, or HitPay) for FPX, e-wallets, and DuitNow, plus Stripe as secondary for international card payments — configured and tested on mobile before launch.
The best Shopify payment gateway for Malaysia is not one gateway — it is the right combination. iPay88 or Razer Merchant for local payments, Stripe for international cards, and a tested checkout flow that does not lose customers at the last step. For stores where DuitNow QR is a primary payment method, HitPay is a strong alternative to iPay88 as the local gateway — it covers DuitNow, FPX, and major e-wallets in a single integration. As a Shopify agency in Malaysia, we have configured dual-gateway setups across dozens of stores, and the right combination depends on your customer's actual payment behaviour — not the default recommendation.
Not sure where your store stands? Get a free ecommerce scorecard — we'll audit your store and show you exactly what to fix first.
Frequently Asked Questions
Does Shopify work with FPX in Malaysia?
Shopify does not support FPX natively. To accept FPX payments on your Shopify store, you need a third-party payment gateway that supports it — iPay88, Razer Merchant Services, eGHL, and Billplz all support FPX. Stripe does not offer FPX. Because FPX is one of the most common payment methods for Malaysian online shoppers, choosing a gateway without FPX will significantly hurt your conversion rate.
Can I use multiple payment gateways on Shopify Malaysia?
Yes, and for most Malaysian stores you should. The recommended setup is a primary gateway (iPay88 or Razer Merchant Services) for FPX and e-wallets, plus Stripe as a secondary gateway for international card payments. Shopify allows you to activate multiple payment providers simultaneously from your Settings > Payments dashboard.
What is the cheapest payment gateway for Shopify in Malaysia?
Billplz has the lowest standard rates, typically 1%-2% per FPX transaction. For card payments, iPay88 and Razer Merchant Services are competitive at 1.5%-2.5% for stores doing higher volumes. That said, "cheapest" depends on your transaction mix. If most of your customers pay via FPX, optimize for FPX fees. If you sell internationally, compare card rates more carefully.
How long does payment gateway approval take in Malaysia?
It depends on the gateway. Stripe is the fastest — you can be live in minutes with instant approval. iPay88, Razer Merchant Services, and eGHL require a merchant application, supporting documents (SSM registration, bank details, website review), and approval typically takes 1-4 weeks. Plan for this when launching a new store.
What is the best Shopify plan for small businesses in Malaysia?
The Basic Shopify plan works well for most small Malaysian businesses starting out. It covers everything you need to launch with payment gateway integrations. If you plan to use third-party gateways like iPay88, note that Shopify charges a 2% transaction fee on the Basic plan for non-Shopify Payments. Upgrading to Shopify plan reduces this to 1%, and Advanced removes it entirely.
Related Malaysia + Singapore reading:
- Best Shopify Experts in Malaysia (2026) — the agency-side decision once your payment stack is sorted.
- Best Ecommerce Platforms in Singapore (2026) — the platform-side decision for SG-MY split operations.
- How to Start an Online Business in Malaysia (2026 Guide)
- 5 Shopify Checkout Friction Points Killing Your Conversion Rate
- Shopify Malaysia — platform availability + setup overview for MY founders.
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