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A strategy framework for fashion ecommerce — built around merchandising clarity, not ad spend.
Fashion marketing strategy in SEA often starts wrong: "Let's run Instagram ads and get influencers." But if your collection navigation is confusing, your size guides don't inspire confidence, and your product pages lack fit proof — no amount of traffic fixes the conversion gap.
Read the foundations guide first: How to Sell Fashion Products Online. Get a baseline with the free scorecard.
What a real fashion strategy must solve
Your strategy must connect four layers into one system:
- Assortment and merchandising. Which products do you lead with? How are collections structured? What's your "hero" entry point that converts first-time buyers?
- Conversion architecture. Product pages, size confidence, trust signals, and checkout flow. This is the engine — channels just feed it traffic.
- Channel mix based on your economics. If your AOV is RM120 and margin is 50%, your max CAC is ~RM40. That determines which channels are viable.
- Retention and LTV. Fashion isn't a one-time purchase. The average fashion customer who buys a second time has a 3x higher lifetime value than a one-time buyer. New collections, restocks, and styling updates create natural repeat-purchase triggers.
Channel and funnel architecture
Fashion is visual and social. Your channel strategy should lean into that:
Social commerce (Instagram, TikTok):
- Fashion is aspirational — lead with lifestyle imagery and styling, not product specs.
- Short-form video: styling reels, "3 ways to wear this," and behind-the-scenes content.
- Influencer seeding with micro-influencers (5K-50K followers) who match your brand. Micro-influencers generate 3-5x higher engagement rates than macro-influencers in fashion — authenticity outperforms reach.
- Shoppable posts linking directly to product pages.
- Target intent-based keywords: "modest workwear Malaysia," "sustainable fashion Singapore," "affordable formal dresses KL."
- Collection pages optimised for category keywords drive sustained traffic.
- Style guide content ("What to wear to a Raya open house") captures seasonal intent and links to product pages.
- New arrival alerts segmented by past purchase behaviour (if they bought dresses, show new dresses first)
- Back-in-stock notifications for wishlist and sold-out items
- Post-purchase styling suggestions: "You bought the navy blazer — here's how to style it 3 ways"
- VIP early access for repeat customers (drives loyalty and urgency)
- Retarget product page and cart abandoners within 48 hours
- Lookalike audiences based on repeat purchasers (not just any buyer)
- Dynamic product ads showing items the user viewed
- Strict ROAS thresholds by product category — accessories may have different economics than outerwear
- Fix merchandising and conversion (the engine)
- Email and retention (cheapest revenue)
- Social content — organic first (brand building + traffic)
- Paid social (acquisition with guardrails)
- SEO (long-term compounding)
Malaysia vs Singapore: differences that affect execution
| Factor | Malaysia | Singapore |
|---|---|---|
| Key seasons | Raya, CNY, Deepavali, year-end sales | CNY, National Day, year-end, Black Friday |
| Price sensitivity | Higher — promotions and value messaging convert | Lower — brand story and quality justify premium |
| Sizing awareness | Local size references help | International sizing more familiar |
| Delivery expectation | 3-5 days acceptable | Next-day expected |
| Returns culture | Lower return rate, less expectation of free returns | Higher return rate, free returns expected for conversion |
| Modest fashion | Significant market segment | Smaller but growing |
| Social platform preference | TikTok, Shopee Live growing fast | Instagram still strong, TikTok growing |
Operating cadence and KPI rhythm
Weekly:
- Conversion rate by collection and product
- Add-to-cart rate vs. purchase rate (gap = checkout friction)
- Return rate by product (fit issue signal)
- Social engagement on latest content
- Full funnel review: sessions → PDP views → add-to-cart → purchase
- AOV trend and bundle performance
- Email revenue as percentage of total (target: 25-35% — top fashion DTC brands hit 30%+)
- Customer acquisition cost by channel
- Collection performance review: what sold, what didn't, why?
- Seasonal planning for next quarter's campaigns
- Size guide accuracy audit (correlate size chart with return data)
- Content and SEO performance — which pages drive traffic and convert?
- Weeks 1-2: eliminate top conversion and merchandising blockers
- Weeks 3-6: strengthen product pages, size confidence, and collection flow
- Weeks 7-12: scale channels with strict conversion and CAC guardrails
FAQ
Should we focus on Instagram or TikTok?
Both, but differently. Instagram for curated brand imagery and shoppable posts. TikTok for styling content and trend-driven discovery. Test both with small budgets and double down on what produces actual purchases — not just likes.How do we handle seasonal inventory?
Plan 8-12 weeks ahead for festive collections. Use pre-order functionality for limited releases. After the season, run flash sales to clear inventory rather than letting it sit.When is the right time to scale paid acquisition?
After your conversion rate is stable, size-related returns are under control, and your AOV supports your target CAC. Scaling before this just scales waste.Ready to grow?
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