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Insights, news, and strategies to help grow your Shopify business.

Product Recommendation Campaigns: How to Show Customers What to Buy Next

Product Recommendation Campaigns: How to Show Customers What to Buy Next

Most of your customers only know a fraction of your product catalogue. Product recommendation campaigns fix that — showing each customer exactly what to buy next based on what they've already purchased.

August 17, 2022Read Article
Customer Re-Activation Campaigns: How to Win Back Lost Customers

Customer Re-Activation Campaigns: How to Win Back Lost Customers

The majority of your customer list is dormant — people who bought once and never came back. Re-activation campaigns bring them back at a fraction of what it costs to acquire a new customer. Here's the exact playbook.

August 17, 2022Read Article
How do you measure customer retention?

How do you measure customer retention?

Customer retention measurement isn't guesswork — it's a set of specific metrics with formulas you can calculate today. Here's how to measure retention rate, churn, CLV, and repeat purchase rate for your eCommerce store.

August 16, 2022Read Article
What is Customer Retention?

What is Customer Retention?

Customer retention is the measurement of how many of your customers are still actively buying from you — and it's one of the most important metrics for any eCommerce business.

August 16, 2022Read Article
Why Measure Customer Retention?

Why Measure Customer Retention?

You have an online business and you are getting monthly orders, why should you measure your customer retention? Because the difference between 5% and 10% retention is 1,400% more revenue over 5 years.

August 16, 2022Read Article
Customer Retention Funnel: The Complete Guide

Customer Retention Funnel: The Complete Guide

Most eCommerce funnels end at checkout. But the post-purchase journey — from first-time buyer to loyal repeat customer — is where the real profit lives. Here's how to build a customer retention funnel that turns one-time buyers into lifelong customers.

August 16, 2022Read Article
New Customers vs Repeat Customers

New Customers vs Repeat Customers

Should you focus on acquiring new customers or retaining existing ones? The data says both — but most eCommerce brands have the balance completely wrong.

August 16, 2022Read Article
The Best 5 Marketing Strategies (For Beauty & Personal Care Brands)

The Best 5 Marketing Strategies (For Beauty & Personal Care Brands)

Most beauty and personal care brands focus their marketing on getting new customers… and that is slowing you down.

August 16, 2022Read Article
eCommerce Overpopulation

eCommerce Overpopulation

The eCommerce market is more crowded than ever — and it's only getting worse. Here's why overpopulation is your biggest challenge, and the 5 strategies that actually work to stand out.

June 1, 2020Read Article
Securing Your eCommerce Store

Securing Your eCommerce Store

Most eCommerce store owners think they're too small to be hacked. They're wrong. Here's the security checklist that protects 99% of attacks — and what to do about the other 1%.

June 1, 2020Read Article
Measuring Your eCommerce Business Performance

Measuring Your eCommerce Business Performance

You can't grow what you don't measure. Most eCommerce store owners track revenue — but miss the 10+ metrics that actually explain why revenue goes up or down. Here's the complete measurement framework.

June 1, 2020Read Article
Choosing the right online store for your eCommerce business

Choosing the right online store for your eCommerce business

When it come to your online store software, you really have 2 key options to choose from.

June 1, 2020Read Article

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